Privacy Policy
Last updated: October 27, 2026
This Privacy Policy explains how GreenpointXR ("we", "us") collects, uses and shares information when you visit greenpointxr.com or buy from us.
Information we collect
Information you give us, such as your name, email address, phone number, shipping and billing addresses, order details, and any messages you send us.
Payment information is entered on our payment processors' secure forms. We don't see or store your full card number.
Information collected automatically, such as your IP address, browser and device type, the pages you view and how you reached our site. We collect this using cookies and similar technologies (see our Cookie Policy).
How we use your information
- To process and ship your orders, handle returns and provide customer support
- To send order confirmations, shipping updates and other service messages
- To send marketing emails, if you've opted in (you can unsubscribe at any time)
- To operate, secure and improve our website
- To prevent fraud and meet our legal obligations
How we share your information
We don't sell your personal information. We share it only with:
- Service providers who help us run our business, such as our website host (Squarespace), payment processors, shipping carriers and email providers, who may use it only to provide their services to us
- Authorities, when required by law or to protect our rights, customers or others
- A buyer or successor, if our business is sold or reorganized
How long we keep it
We keep personal information for as long as needed to provide our services, keep business and tax records, resolve disputes and enforce our agreements.
Your choices and rights
Depending on where you live, you may have the right to access, correct or delete your personal information, or to opt out of certain uses. To make a request, email Sales@greenpointxr.com. We won't discriminate against you for exercising your rights.
Children
Our site isn't directed to children under 13, and we don't knowingly collect their personal information.
Security
We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.
Changes to this policy
We may update this policy from time to time. The "Last updated" date shows when it last changed.
Contact us
GreenpointXR
240 Kent Ave, Brooklyn, NY 11249